Bug #33346
openHotel | Voucher sent via mail getting internal server error
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Description
1. Searched and went up to voucher a hotel module, from voucher tried to send voucher details via mail. entered mail id and clicked onto continue. Getting internal server error popup. Please find the attached screen record for reference and fix this issue.
2. From voucher tried to download the voucher details, getting an Error popup displaying error downloading file. please find the attached screen shot for reference and fix this issue
Files
Updated by Anjana Krishnan about 2 months ago
Updated by Sadique P about 2 months ago
- File clipboard-202602181903-nipbj.png clipboard-202602181903-nipbj.png added
- Status changed from Assigned to In Progress
- % Done changed from 0 to 50
The hotel voucher page sent mail issue has been fixed. It was an API request issue; the request was updated, and it is now working properly.
Updated by Sadique P about 2 months ago
- File IMG_3623.png IMG_3623.png added
- File IMG_3624.png IMG_3624.png added
- File IMG_3625.png IMG_3625.png added
- File clipboard-202602190959-sonyl.jpg clipboard-202602190959-sonyl.jpg added
- File clipboard-202602190959-wdlzv.jpg clipboard-202602190959-wdlzv.jpg added
- File clipboard-202602190959-anip1.jpg clipboard-202602190959-anip1.jpg added
- Status changed from In Progress to Fixed not Tested
- % Done changed from 50 to 100
- remarks updated (diff)
- DB Changes updated (diff)
- Keys & Permissions updated (diff)
- Areas Affected updated (diff)
- Files Changed updated (diff)
2 - The hotel voucher download issue has been fixed. It was caused by an incorrect local root path configuration. The path has been updated, and it is now working properly. The Download voucher has been tested on both iOS and Android devices and is working correctly on both. Screenshot are attached