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Bug #33319

open

flight | Manual ticket getting blank page

Added by Anjana Krishnan about 2 months ago. Updated about 2 months ago.

Status:
Fixed not Tested
Priority:
Normal
Assignee:
Nidhun Manoj
Target version:
-
Start date:
02/17/2026
Due date:
02/19/2026 (54 days late)
% Done:

100%

Estimated time:
Spent time:
11:00 h
remarks:
DB Changes:
Keys & Permissions:
Areas Affected:
Files Changed:

Description

From admin added a manual ticket configuration setting only for mobile application. Then searched a flight with the given setting selected a flight and went up to ticketing. after entering payment gateway details and continuing getting a blank page. no further action can be done from the blank page. checked the corresponding TQR status and it is in Payment done status. please find the attached screen shot and record for reference and fix this issue.

Files

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manual ticketing settings.png (479 KB) manual ticketing settings.png Anjana Krishnan, 02/17/2026 10:15 AM
ScreenRecording_02-02-2026 17-38-14_1 (1).MP4 (16.3 MB) ScreenRecording_02-02-2026 17-38-14_1 (1).MP4 Anjana Krishnan, 02/17/2026 10:15 AM
Screenshot from 2026-02-19 18-01-22.png (52.8 KB) Screenshot from 2026-02-19 18-01-22.png Nidhun Manoj, 02/19/2026 06:30 PM
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