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Improvement #25456

closed

Flight | Paylater related issue

Added by Nesna Joy 4 months ago. Updated 3 months ago.

Status:
Closed
Priority:
Immediate
Assignee:
-
Category:
Functionality
Target version:
Al Maqaam - Pending features
Start date:
08/22/2025
Due date:
08/22/2025
% Done:

100%

Estimated time:
3:00 h
Spent time:
2:00 h
remarks:
DB Changes:
Keys & Permissions:
Areas Affected:
Files Changed:

Description

The customer selected Pay Later as the payment method for a flight booking and clicked the Generate OTP button. If the customer does not enter a valid OTP, it expires after 3 minutes.

Currently, there is no option to resend the OTP once it has expired.

Additionally, the Generate OTP button is displayed only when the customer attempts to change the payment gateway (PG). However, even at that point, the Generate OTP button appears alongside the expired OTP field, which may cause confusion.

@BA – Please confirm the expected workflow for this scenario.

Files

Download all files
Maqam.com - Google Chrome 2025-08-04 11-23-04.zip (3.81 MB) Maqam.com - Google Chrome 2025-08-04 11-23-04.zip Nesna Joy, 08/04/2025 12:17 PM
paylater improvement task.zip (12.9 MB) paylater improvement task.zip Rahul P K, 08/25/2025 10:51 AM
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