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Improvement #25456

closed

Flight | Paylater related issue

Added by Nesna Joy 4 months ago. Updated 3 months ago.

Status:
Closed
Priority:
Immediate
Assignee:
-
Category:
Functionality
Target version:
Al Maqaam - Pending features
Start date:
08/22/2025
Due date:
08/22/2025
% Done:

100%

Estimated time:
3:00 h
Spent time:
2:00 h
remarks:
DB Changes:
Keys & Permissions:
Areas Affected:
Files Changed:

Description

The customer selected Pay Later as the payment method for a flight booking and clicked the Generate OTP button. If the customer does not enter a valid OTP, it expires after 3 minutes.

Currently, there is no option to resend the OTP once it has expired.

Additionally, the Generate OTP button is displayed only when the customer attempts to change the payment gateway (PG). However, even at that point, the Generate OTP button appears alongside the expired OTP field, which may cause confusion.

@BA – Please confirm the expected workflow for this scenario.

Files

Download all files
Maqam.com - Google Chrome 2025-08-04 11-23-04.zip (3.81 MB) Maqam.com - Google Chrome 2025-08-04 11-23-04.zip Nesna Joy, 08/04/2025 12:17 PM
paylater improvement task.zip (12.9 MB) paylater improvement task.zip Rahul P K, 08/25/2025 10:51 AM
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 #2

Updated by Twinkle Bapsy Mathew 3 months ago

  • Status changed from For Review to New
  • Assignee deleted (Twinkle Bapsy Mathew)
  • Priority changed from Normal to Immediate

1. There needs to be option to resend the OTP once it has expired. Please implement it.

2. The Generate OTP button needs to be displayed while in the same payment gateway and also while changing to another payment gateway. If the current OTP is expired, need resend button.

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 #3

Updated by Vivek V 3 months ago

  • Due date set to 08/22/2025
  • Status changed from New to Assigned
  • Assignee set to Sreenath P
  • Target version set to Pending features
  • Start date changed from 08/04/2025 to 08/22/2025
  • Estimated time set to 3:00 h
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 #4

Updated by Sreenath P 3 months ago

  • Status changed from Assigned to Fixed not Tested
  • % Done changed from 0 to 100

1)fixed
2)fixed

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 #5

Updated by Rahul P K 3 months ago

fixed

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 #6

Updated by Rahul P K 3 months ago

  • Status changed from For Review to Closed
  • Assignee deleted (Nesna Joy)
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