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Bug #23178

closed

Activity | Download ticket and print ticket are showing a bank page

Added by Rahul P K 5 months ago. Updated 4 months ago.

Status:
Closed
Priority:
Normal
Assignee:
joby mathew
Category:
-
Target version:
Al Maqaam - June 2025 Release
Start date:
06/19/2025
Due date:
07/21/2025
% Done:

100%

Estimated time:
3:00 h
Spent time:
3:00 h
remarks:
DB Changes:
Keys & Permissions:
Areas Affected:
Files Changed:

Description

I have ticketed an activity from warth-Austria on 02/09/2025-04/09/2025 with 1Adult, while selecting save and print ticket options from ticket, a blank page is shown. same issue exist in TQR print ticket also.
2.Once we select save and print options from ticket the buttons are getting removed from ticket.

Files

Download all files
activity ticket issues.png (281 KB) activity ticket issues.png Rahul P K, 06/18/2025 03:46 PM
ActivityTicketResponse.txt (4.75 KB) ActivityTicketResponse.txt Jesmy P Jose, 06/24/2025 06:28 PM
Activity voucher issues.png (1.33 MB) Activity voucher issues.png Nandini P N, 07/25/2025 11:32 AM
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 #1

Updated by Rahul P K 5 months ago

  • Description updated (diff)
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 #2

Updated by Nitheesh K N 5 months ago

  • Status changed from For Review to New
  • Assignee deleted (Nitheesh K N)
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 #3

Updated by Vivek V 5 months ago

  • Due date set to 06/19/2025
  • Status changed from New to Assigned
  • Assignee set to Sreenath P
  • Target version set to June 2025 Release
  • Start date changed from 06/18/2025 to 06/19/2025
  • Estimated time set to 1:00 h
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 #4

Updated by Vivek V 5 months ago

  • Assignee changed from Sreenath P to joby mathew
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 #5

Updated by joby mathew 5 months ago

  • Status changed from Assigned to In Progress
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 #6

Updated by joby mathew 5 months ago

  • Status changed from In Progress to New
  • % Done changed from 0 to 70

print option -fixed.

save - api/Activity/GetVoucher getting null response. please check from API.

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 #7

Updated by Vivek V 5 months ago

  • Project changed from 19 to 17
  • Category changed from Functionality to Functionality
  • Assignee deleted (joby mathew)
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 #8

Updated by Sandeep Sajiv 5 months ago

  • Due date changed from 06/19/2025 to 06/24/2025
  • Status changed from New to Assigned
  • Assignee set to Jesmy P Jose
  • Estimated time changed from 1:00 h to 3:00 h
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 #9

Updated by Jesmy P Jose 5 months ago

  • Status changed from Assigned to In Progress
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 #10

Updated by Jesmy P Jose 5 months ago

Assign Front End
save - api/Activity/GetVoucher getting null response. please check from API. --- Ticket response has been received. Attached postman response.

http://127.0.0.1:8000/en/ActivityServerTicket?TransactionId=5hPdcZv3LaNwbpxm7neIrQ==&ShowPrice=False
In this URl not received reponse. please check it.

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 #11

Updated by Vivek V 4 months ago

  • Due date changed from 06/24/2025 to 07/18/2025
  • Status changed from New to Assigned
  • Assignee changed from Jesmy P Jose to joby mathew
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 #12

Updated by Vivek V 4 months ago

  • Due date changed from 07/18/2025 to 07/21/2025
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 #13

Updated by joby mathew 4 months ago

  • Status changed from Assigned to In Progress
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 #14

Updated by joby mathew 4 months ago

  • Status changed from In Progress to Fixed not Tested
  • % Done changed from 70 to 100

Ticket response has been received, now save functionality working..

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 #16

Updated by Nandini P N 4 months ago

  • Status changed from Fixed not Tested to Closed

Issue fixed

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 #17

Updated by Nandini P N 4 months ago

Document attached for reference

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